Privacy Statement and Cookie Policy

Privacy Statement within the meaning of Art. 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data, on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation).

In accordance with the provisions of the Regulation, the processing carried out by Camping Seiser Alm is based on the principles of lawfulness, fair processing, transparency, purpose limitation, storage limitation, data minimisation, accuracy, integrity and confidentiality.

Name and contact details of the responsible person

The data controller is Erhard Mahlknecht, legal representative of Camping Seiser Alm GmbH, with registered office at Dolomitenweg 10, 39050 Völs am Schlern, South Tyrol - Italy. For information on the processing of personal data by the controller, including the list of processors entrusted with processing the data, please write to the following address: info@camping-seiseralm.com

PERSONAL DATA AND SPECIAL CATEGORIES OF DATA

Your personal data are in particular

• your master data (surname, first name, address, e-mail address, telephone number, fax number, date of birth) and language
• the data in travel documents and identity cards
• the data on the method of payment and in connection with payments (e.g. bank coordinates, credit card data)
• the date and duration of stay
• navigation data
• application data for job offers.

Special categories of data are health data, as well as data on special needs.

Purposes for the processing of personal data and legal basis for the processing

The data provided will be processed for the following purposes:

• Fulfilment of legal obligations;
• Handling of pre-contractual and contractual measures regarding the stay (booking, enquiry, stay, departure, etc.);
• Storage of data to facilitate future bookings and enquiries;
• Sending information, offers and news from Camping Seiser Alm by e-mail, post and other means of telecommunication about the hotel, the surrounding area, local events, etc;
• Navigation data are processed for security reasons and to ensure the functioning of the website;
• Analysis of CVs and contact with applicants.

The legal bases for processing your data are:

• statutory or legal obligations (Art. 6, para. 1, lit. c DSGVO);
• the fulfilment of pre-contractual and contractual measures and obligations (Art. 6, para. 1, lit. b DSGVO);
• the consent obtained from you (Art. 6, para. 1, lit. a DSGVO);
• the protection of legitimate interests (Art. 6, Para. 1, lit. f DSGVO).

As a rule, no special categories of personal data are processed via our website.

If special categories of data need to be processed during your stay at Camping Seiser Alm, your consent is required for this.

How your personal data will be processed

Non-binding enquiries

The provision of your personal data in the relevant enquiry form on our website is necessary in order to make an enquiry and to make use of the pre-contractual and contractual services. The travel data marked with an asterisk must be provided in order to make an enquiry.

The legal basis for processing your personal data is the fulfilment of pre-contractual and contractual measures.

The duration of storage is determined by the applicable legal provisions and retention obligations and your personal data for the enquiry will be retained for the period that is strictly necessary for the processing.

Navigation data

The computer systems and software procedures used to operate the website collect, during their normal operation, some personal data, the transmission of which is implicit in the communication protocols of the Internet. This information is not collected to be associated with identified data subjects, but may, by its nature, allow users to be identified through processing and association with third party data. This category of data includes IP addresses or domain names of computers used by users connecting to the website, the URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to send the request to the server, the size of the file received in response, the numerical code indicating the status of the server's response (successful, error, etc.) and other parameters relating to the operating system and computer environment. These data are used exclusively to obtain anonymous statistical information on the use of the website and to verify its correct functioning, detect anomalies and/or abuse and are deleted immediately after processing. The data may be used to establish liability in the event of hypothetical computer offences against the website or third parties. Apart from this possibility, the data collected on the website is deleted after a short period of time.

The storage and processing of navigation data is done for security reasons and to ensure the functioning of the website. The legal basis for this is the legitimate interest within the meaning of Art. 6, Para. 1, lit. f DSGVO.

General information about cookies

Technical cookies:

In order to display a modern and user-friendly website, the use of technical cookies is absolutely necessary. Without these cookies, data entered during a visit to the website cannot be cached and further processed (typical examples are products in a shopping cart or previous selections of products/services when going back during a session).

Functional cookies:

Functional cookies may be used to make the website as user friendly as possible. These are not strictly necessary for the website to function, but significantly improve usability while on the website. They are used when settings such as preferred language or interests are to be saved so that they do not have to be re-entered on each visit.

Analytical cookies:

Analytical cookies are used to gain insight into how visitors use the website, which topics they came to the website from, which topics or articles are particularly interesting and relevant in order to continuously improve the service provided. In addition to visited pages, referring pages and bounce pages, data such as dwell time and click activity may also be stored.

Commercial cookies:

Cookies may also be used during marketing campaigns to display advertisements on other websites. For this purpose, cookies and retargeting tags are used for interest-based advertising from online advertising providers on our own site.

Social network cookies:

In order to be able to like and share elements such as pages, images and videos on social networks such as Facebook, Google+, YouTube, Instagram, etc., social plug-ins are integrated on the website. Cookies set by these platforms cannot be influenced, as these, including their content, are managed exclusively by the third-party providers. In order to avoid an assignment of the website visit to personal profiles, the visitor must be logged out of these third-party providers at the time of the visit.

Social Media

We maintain online presences in social networks in order to communicate and inform customers and interested parties. In this regard, user data may also be processed outside the European Union.

Data processing in connection with visits to our presences on social networks is based on our legitimate interest pursuant to Art. 6, Para. 1, lit. f DSGVO.

Accordingly, we operate a Facebook page and an Instagram page. You will find a link to the respective pages on our website.

Facebook and Instagram are operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA.

Likewise, you will find a link to the services of YouTube. The YouTube service is provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Recipients of the personal data

In principle, your personal data will not be passed on. Under certain circumstances, personal data may be

- within the company, taking into account the permissible purposes of use,

- to order processors as well as to third parties who have to be involved in the provision of the services you have requested or who are called upon for specialist services.

transferred.

Rights of the data subject

Right to information: Pursuant to Art. 15 of the GDPR, you are entitled to receive information about which personal data are processed, where they come from, what data are involved, whether they are passed on and to whom, and what is done with the data.

Right to rectification and erasure: In accordance with Art. 16 DSGVO, you may request the rectification or completion of personal data at any time. Likewise, you have the right to deletion in accordance with Art. 17 DSGVO. In particular, in the case of data which has been published, you also have the "right to be forgotten", i.e. the necessary steps will be taken to delete all links, copies, replications or similar.

Right to object: You can exercise your right to object in accordance with Art. 21 DSGVO at any time and amend or completely revoke the declaration of consent given with effect for the future.

Right to restriction (or also blocking): In accordance with Art. 18 DSGVO, you may also request the restriction of the processing of personal data. The collected data may then only be processed with individual consent or the processing must then be specifically restricted.

Right to data portability: According to Art. 20 DSGVO, you have the right to receive the personal data provided in a structured, common, machine-readable format and to request the transfer of your personal data to another controller.

A right to complain to the state supervisory authority is also provided for under Art. 77 GDPR.

Picture credits

The following photographers provided the photographic material:

• Jan Palma
• Josef Obexer
• Ellen De Middelaer

Innsbruck, 06 March 2023